Shipping & Returns
Shipping Rates
Every piece is in stock and ready to ship from our shop in Niagara Falls, Ontario. Orders placed before 2 PM EST Monday–Friday are processed same day. Orders placed on weekends ship Monday. Flat-rate shipping is the same to Canada, the US, and worldwide.
One flat rate per order, based on how many pieces you buy. Delivery in 3–8 business days. Free shipping on orders over $99 CAD. International rates are shown at checkout.
Commission Orders
One-of-one commission pieces from the commission form typically ship within 7–14 business daysof approval. We'll send you an update when your piece is on the way.
Returns & Exchanges
We want you to be stoked on your mesh. If something isn't right, here's how it works:
- Unused, unstrung mesh can be returned within 14 days of delivery for a full refund.
- Items must be in original condition — no dye transfer, no stringing holes.
- Custom-dyed and commissioned pieces are final sale (made specifically for you).
- Defective or incorrect items? We'll make it right — no questions asked.
To start a return, email us at mistcitylacrosse@protonmail.com with your order number and reason. We'll send a prepaid return label for defective items.